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FAQ

 

Why would I buy from railan store?

Because we simply provide the best products and the best prices as well.

 

Do you have a guarantee for the products?

Yes, we provide a special guarantee for our products, and you can request a return for your products if they have a manufacturing defect or match the conditions of return

 

What payments are acceptable to you?

We accept all payments such as Visa, MasterCard, mada, Apple Pay and PayPal.

 

How can I track my order?

You can track your orders by visiting the shipping companies tracking link http://www.tracking-track.com/ and entering the "shipment number" that was provided to you after shipping the product and the tracking data will appear

 

How can I cancel my order?

Certainly, you can cancel your order easily by logging into your account and raising the cancellation request, provided that it is within 12 hours of raising the request, and the cancellation request will not be accepted after this period.